All payments are processed by Sagepay. Gardening Naturally do not have access to your credit card information and cannot take any additional money.
All of our products come with a 30 day no quibble guarantee.
Gardening Naturally do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment and to Feefo for customer feedback. In this case, the third party will not disclose any of the details to any other third party.
Returns Policy We want to ensure you are perfectly happy with your order so if for any reason you are unhappy with your items, you can return them in perfect condition and in their original packaging within 30 days for a full replacement or a full refund.
We will only cover the cost of the postage if the item is damaged, faulty, or if the wrong items have been sent. We do not accept responsibility for damaged or lost parcels on return, so it is advisable to obtain a postal receipt, or send the goods back via recorded delivery.
If you wish to cancel an order you must return the goods at your cost in good/unused condition, the value of the goods will be refunded.
Please ensure you enclose the invoice or your name and address with a reason for returning.
Please note Biological Controls and Nematodes are live material and cannot be returned.
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01285 760505 or write to us at Gardening Naturally, Cirencester Road, Aston Down, Stroud GL6 8PE.