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Credit Card Security

All payments are processed by Sagepay. Gardening Naturally do not have access to your credit card information and cannot take any additional money.

Guarantee

All of our products come with a 30 day no quibble guarantee.

Privacy Policy

Gardening Naturally do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment and to Feefo for customer feedback. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy We want to ensure you are perfectly happy with your order so if for any reason you are unhappy with your items, you can return them in perfect condition and in their original packaging within 30 days for a full replacement or a full refund.

We will only cover the cost of the postage if the item is damaged, faulty, or if the wrong items have been sent. We do not accept responsibility for damaged or lost parcels on return, so it is advisable to obtain a postal receipt, or send the goods back via recorded delivery.

If you wish to cancel an order you must return the goods at your cost in good/unused condition, the value of the goods will be refunded.

Please ensure you enclose the invoice or your name and address with a reason for returning.

Please note Biological Controls and Nematodes are live material and cannot be returned.

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0845 680 0296/01285 760505 or write to us at Gardening Naturally, Cirencester Road, Aston Down, Stroud GL6 8PE.

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95% of orders are despatched within 24 hours of receipt.

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